Shipping Policy

Effective Date: January 6, 2025

At AeroGrid PC, we strive to provide a seamless and efficient shopping experience. Below is our comprehensive Shipping Policy that outlines the shipping process for all orders made on our website, aerogridpc.com. We are committed to delivering your wristwatches securely and promptly to your doorstep.

1. Order Processing Time

All orders placed on aerogridpc.com will be processed within 1-2 business days. Our business days are Monday through Friday, excluding weekends and holidays. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Once your order is confirmed, you will receive an email notification with the order details. If there are any unexpected delays in processing, we will notify you promptly and provide an updated estimated delivery time.

2. Shipping Methods and Costs

We offer a variety of shipping methods to cater to your needs. The shipping options available at checkout include:

  • Standard Shipping (5-7 business days)
  • Expedited Shipping (2-3 business days)
  • Overnight Shipping (1 business day)

Shipping costs are calculated based on the weight of your order, the destination address, and the shipping method selected at checkout. You will be able to review your total shipping cost before finalizing your purchase. Orders over $100 may be eligible for free standard shipping within the United States.

3. Domestic Shipping

We ship to all U.S. states, including Hawaii and Alaska. For P.O. Box addresses, we recommend using Standard Shipping, as some expedited services may not be available for P.O. Box deliveries.

Once your order ships, you will receive a tracking number to monitor its progress. Shipping times are estimates, and delays can occasionally occur due to factors beyond our control, such as weather disruptions or carrier delays.

4. International Shipping

Currently, we offer international shipping to a select number of countries. Shipping fees and delivery times vary based on your location. Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. AeroGrid PC is not responsible for any additional charges that may be imposed by customs or local authorities.

If you are unsure about international shipping rates or need further assistance, please contact us at info@aerogridpc.combefore placing your order.

5. Address Accuracy

It is essential that the shipping address provided is accurate. AeroGrid PC will not be responsible for delays or delivery issues resulting from incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us immediately at (334) 826-6753 or info@aerogridpc.com. We can make changes as long as the order has not yet shipped.

6. Shipping Delays

While we do our best to ensure timely delivery, please note that shipping times are estimates and not guarantees. Delays can occur due to weather conditions, natural disasters, strikes, or other unforeseen events. We are not responsible for delays caused by the shipping carrier.

In the event of a significant shipping delay, we will contact you with updated information and work to resolve the issue as quickly as possible.

7. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 days of receiving the tracking information. We will assist you in filing a claim with the carrier, and if necessary, arrange for a replacement or refund depending on the situation.

For damaged items, please keep all packaging and provide us with photos of the damage for verification. We may request additional information to resolve the issue efficiently.

8. Returns and Exchanges

For information on returns and exchanges, please visit our Return Policy page on the website. Our goal is to ensure customer satisfaction, so if you encounter any issues with your order, do not hesitate to reach out to us.

For any shipping inquiries or concerns, please contact us directly:

We appreciate your business and look forward to providing you with exceptional wristwatches and excellent service.